





No. In New Zealand, you have the legal right to choose who repairs your vehicle, and choosing your own repairer doesn't invalidate your claim or affect your cover — your insurer's suggestion is a recommendation, not a requirement.
Yes, Rosiez is an approved repairer for the major insurers, so you get both free choice of repairer and a smooth, managed claims process.
The car leaves in the same condition either way — the only difference is the paperwork. Insurance repairs go through your insurer's claim process, while private repairs are paid for directly with a clear upfront quote and nothing recorded against your policy.
Yes, vehicles are collected from your depot, site, or driver's location and delivered back on completion, scheduled around your operating hours so no staPrivate repairs make sense for minor damage, when your excess is higher than the repair cost, or when you'd rather keep a small claim off your insurance record and avoid a potential rate rise. ff time is lost dropping cars off.
No — the assessment is submitted, the assessor is liaised with, and repair authorisation is arranged, so you're not stuck chasing anyone or sitting in a phone queue.
The vehicle is properly inspected for both visible and structural or mechanical damage behind the panel, and you receive an honest assessment along with a quote — which, for insurance jobs, is also what's submitted to your insurer.
Yes — a large loan fleet including utes, vans and 7-seaters is available, and vehicles can be collected with a loan car delivered in its place if getting to a branch is difficult.
Yes — a clear written quote is provided before any work starts, and the same repair documentation and warranty-conscious process applies as with insurance jobs.